01
Specialist nurseries: ask about the actual tree
A bonsai specialist may offer named trees, development material and advice tied to the species. Ask whether the photograph shows the actual tree, how long it has been in its current pot and what work has recently been done.
When visiting, inspect roots where appropriate, canopy condition, pests and drainage. Choose a tree that fits your growing space and experience, not simply the oldest age claimed on a tag.
02
Garden centres: separate plant quality from presentation
A nursery plant can be useful starting material even when it is not sold as a finished bonsai. Look for a healthy base, suitable branching and a species you can grow.
With gift bonsai, inspect glued gravel, sealed outer pots and vague care labels. Ask for the botanical name and establish whether it is an indoor or outdoor species before taking it home.
03
Online sellers: verify what is being supplied
Check whether you are ordering a specific tree or a representative example. Read the measurements, pot details and plant description. A close-up image can make a small starter look much larger than it is.
Look for current delivery information, sensible live-plant packing and a clear process for damage or delays. Keep the order details and photograph the package and tree on arrival.
04
Private sales and marketplaces: inspect the history
Ask how the tree was grown, what work was performed and why it is being sold. For mature material, species identity and ownership history may matter. Avoid a rushed purchase that leaves no chance to inspect health or clarify terms.
Plant transport rules can apply when ordering across borders. Check the current requirements for your delivery route rather than assuming that a seller’s ability to take payment proves the shipment is permitted.
05
Use a short seller checklist
Before paying, confirm the botanical name, growing conditions, actual size, drainage, recent work, total delivered price and return or damage process. Ask what to do during the first week after arrival.
If the seller cannot explain whether the tree belongs indoors or outdoors, keep looking. Clear basic care information is more valuable than an unsupported promise that the plant is effortless.
