01
For a factual correction
Include the page URL, the relevant section and a clear explanation of the proposed correction. A botanical or horticultural reference is helpful where it supports the point.
Please distinguish a general care disagreement from a difference in species, climate or growing conditions. Those details can explain why two methods are not interchangeable.
02
For a website problem
Describe the page, what you expected to happen and what actually happened. Mention your device and browser if a layout or control is involved. Do not send login credentials or payment information.
If a blog article is involved, include its complete URL so the issue can be distinguished from the main-site guide.
03
For plant-care questions
State the botanical name if known, growing position, symptoms and recent changes. Do not wait for a website reply before seeking local help for rapid decline or a valuable tree.
Questions about an order, refund or damaged delivery belong with the seller that accepted your purchase. Bonsai Plant Advisor does not process merchant orders.
